05-01-2020 no pods), coverage and WiFi speeds are excellent throughout the entire house. Thanks. So i just got ignite tv installed today and the guy connected the ignite tv box to my current wifi modem that i already had. @geoff890 A more complex mesh can take time to fully optimize but with only 3 pods, it should get to a near-optimal state fairly quickly. It's also a fully finished basement so running a new coax line up to the main floor family room (where I originally wanted to put the gateway) is not possible unfortunately. So, have a look at the signal level of your network compared to any other network in the same channel band, just so that you know who you're competing with. If you look at the bottom of the modem, you should see the modem's MAC address. Customers can add the product to any Ignite Internet package for $9.99 per month. So we recently got Ignite TV and Internet. I then logged into the modem admin page and disabled the 2.4GHz network to see if that would force the pods to use 5GHz and therefor improve my speeds but it seems to have had no effect on the speeds I get through the pods. Currently it seems like I was wrong. 10:00 AM 06-17-2020 If you are getting a slow speed test on a mobile device, try disconnecting from Wi-Fi and reconnecting again to ensure that you are actually connected to the closest pod. The Pod is unplugged or is not receiving any power. If this doesn't work, I can just get an outdoor extender, but it seemed worthwhile to try this free option first! by I wish that I could help more with this. If you walk around your apartment with Winfi Lite running, assuming that we're talking about a laptop here, stop in place for two to three minutes to let the program catch up with the change in location. When I set up the modem the first time I set it up using our previous network setup. I am assuming this was to automatically activate band steering for the pods. Review the installation tips. Make sure that "connect to DNS Server automatically " is enabled. Follow the app’s on-screen instructions to install your Ignite WiFi Gateway modem and home WiFi network. Pods just relay traffic between the WiFi client device and their upstream neighbour, which is usually the XB6 gateway but could also be another Pod. If band steering is working properly then my devices should be connecting to the best possible network that they support. That's what we're here for! 12:02 PM Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? 06-17-2020 If you still cannot improve your Wi-Fi speeds, contact Rogers tech support. Select Ignite WiFi Pods. When pods are first plugged in, the LED should always turn on solid briefly and then start to slowly pulse as it is trying to connect to the cloud. - last edited on I noticed this re-enabled the 2.4GHz network with the same name as the 5GHz network. Select "Spectrum" to display the graphical interpretation of the wifi network data so that you can see who you're competing with. Keep in mind that for Pods to work well, they need a good connection to the XB6 gateway AND to the WiFi clients that connect to them. First I set up the modem without the pods to test the speeds before and after adding the pods. - last edited on 07:41 AM The Pods are definitely NOT rated for outdoor use. by Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. by 06-03-2020 Liberty Global’s Virgin Media rolls out new Intelligent WiFi Service. with the last or right hand octet running a different alpha-numeric combination. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hold your phone no … RogersLaura. For additional pod placement tips, you may find this article in Ars Technica helpful. We have a gigabit internet plan and we were also given 3 WiFi pods. I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. For the most part this worked pretty well. Events & interviews. I believe I've provided all the necessary details for helping solve this but if you need any other details let me know. Also double-check (with your Wi-Fi scanner) that you do not have any "dead zones" where you require good Wi-Fi connectivity. All it takes is for your neighbour to set up a new router or mesh network and your wifi networks are potentially toasted. When running the WiFi network exclusively off of the gateway (i.e. So when Rogers saw the dropouts and offered the WiFi pods to us I first thought it would be a perfect solution. Ignite WiFi™ Hub puts you in command of your WiFi. 09-06-2020 The goal of the Rogers Community is to help you find answers on everything Rogers. Having a hard time adding them under more. On a Samsung Galaxy S10 - 3/4 bars. The problem with this setup is that having the XB6 modem and an Access Point setup wasn't seamless. Single or a few Pods are offline. Can't find what you're looking for? When I set up the modem the first time I set it up using our previous network setup. We have a gigabit internet plan and we were also given 3 WiFi pods. Select People . Rogers ignite wifi pods. Signal strength measured by the doorbell (without pod installed) was pretty much next to nothing. When that's running select the wrench (tool) symbol or i for info symbol in the second row from the top, near the hand side. No where near the speed I expected. Do you think we could put one in the garage? Press Exit (hold for 3 seconds) @toolcubed What is the signal strength from the XB6 gateway like in the location where the Pod is installed? Easily reach upper and lower floors, basement. First, you’ll receive your equipment . There's also Eerosystem that improves your coverage using hubs you install in rooms with poor coverage. Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? Any suggestions? When I set up the modem the first time I set it up using our previous network setup. The primary purpose of this tool is to configure Apple's WiFi base stations but it also has a scanner that can be enabled in settings. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. by I'm wondering, if the pod and modem are running in Auto channel mode, with Band steering enabled, that there reacting to something that your neighbour has set up, causing a change in wifi bands and channels that the remote devices connect to? The Ignite gateway is located in the basement next to the electrical panel where the coax comes into the house...it's the only place we could put the gateway because she doesn't have coax running to any other room in the house. The first time you log in to the app, select Install pods. You can select the settings "wheel" symbol to bring up the settings menu on the right hand side. 06:38 PM Just follow these simple steps. Band steering needs to be enabled on the XB6 and both the 2.4 and 5 GHz bands need to be enabled. They are sending me a set of three pods. And yes I am aware that the 2.4GHz band has better range but personally I can't stand the slow speeds it offers. Video. I really love the seamless experience that the mesh network offers but with it currently being 10x slower than my previous setup I'm not sure its worth it. So at the moment when connected to the pods devices only seem to get 25-50Mbps. 09-15-2020 The wifi BSSID should be the same for the first five octets (?) It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. So ultimately I'm hoping someone can tell me why the speeds through the pods are significantly slower than the supposed maximum they offer? They are sending me a set of three pods. If you have your own mesh network already setup then you would be better if turning Rogers router in Bridge mode.. I find it odd that, for one example, the tv box in the basement, which is 15' from the modem is constantly connecting to the pod in our master bedroom on the 2nd floor above ground. 09-09-2020 Event. - last edited on $40.00 PVR Extender. When you are done, walk around your house with your iPhone in hand. That higher power level can make a considerable difference in operating range from the modem or pod, resulting in higher data rates, despite any nearby competition. 11:56 PM ou really have to try all available options and see what actually works the best for you. If you are a Mac user, the macOS Wireless Diagnostics also has a built-in WiFi scanner. Issues with Ignite WiFi Pods Need Help? You should plug the Pod into an indoor wall outlet that is as close as possible to the outdoor area requiring WiFi coverage. - last edited on … 10:10 AM Plume IQ. All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. 07:41 AM You should see your WiFi signal strength dropping-off, then jump when it hands-off to a closer pod. (Since you have iOS devices, you can install and enable the Wi-Fi Scanner in Apple's AirPort Utility and use that to measure and troubleshoot issues related to signal strength.) That brings up the lower display area. Webinar. To continue, you will have to install the latest version of your current browser or download one of these instead. Thanks! That seems odd. With Pods installed, WiFi channels are all auto-selected so you will need to work with Tech Support to help troubleshoot. Tuzragore 30.10.2020 30.10.2020. That, plus potentially moving up to the 149 to 165, 5 Ghz region will hopefully improve the situation. 10-02-2020 Which geo leads smart home usage? It then asks to name each pod but this didn't work and the tech tried with his phone to no avail. If so, maybe its time to disable band steering and set both 2.4 and 5 Ghz network name to separate them and link your wifi devices to either band. macOS Wireless Diagnostics also has a built-in WiFi scanner. You would have to use WiFi analyzer software (on a mobile device or laptop) to troubleshoot this further. My modem is on the main level, which is not that big, so I'm not sure I'll need that. I will tag them into the conversation now. Or, if you’ve used the app before, select Menu and then Set up new pods. Open the Ignite WiFi app or website and sign in using your MyRogers username and password. The problem now is that other devices (tablet, my iPhone, etc.) (If your pods are too close together, you may find that a Wi-Fi client remains connected to a more distant pod and at a lower speed.). (Modern homes may not have plaster on mesh walls, but the signal can be blocked by plumbing, duct work, mirrors, and there is often a mesh underlayment under ceramic tile floors.) If it's not, I'm going to have to remove the pod and figure something else out. Unfortunately, wifi is good when there's no competition, potentially lousy in a crowded wifi environment, where there's lots of competition for channel time. 07:40 AM Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So we recently got Ignite TV and Internet. It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. He suggested that I put one on the inside wall closest to the yard and one about halfway between that one and the modem. 12:44 PM Not one slowdown anywhere in the house (not even two floors up at the opposite end of the house), and full WiFi signal almost everywhere, which is exactly what I expected with the size of the house. 07:06 PM. As for why it doesn't connect to the modem, I would guess that something is blocking the signal, making the 2nd floor Pod the better choice. Video . Xi6 TV Receiver Settings. Not the most powerful tool out there but it is is free and trustworthy. 09-14-2020 But even when connected to the pod closest to the Xb6 (about 10 feet away) I still only get around 50Mbps. I read somewhere that the max speed for the pods is supposed to be around 200Mbps though which I would be totally fine with if it meant I had a more seamless experience then my previous setup. by Plug in the pods around your home. The 2.4 and 5 GHz networks need to have the same name. That's what we're here for! They have additional tools that can check the health of your Wi-Fi network and connections to/from/between pods.